If you were to have a major water line break, would you know where your cut off valve is located? What about the other residents of the household? Do you know how to cut the water off?

A broken water line can cause a great deal of damage. Knowing the answers to these questions before an emergency happens could save you time and money. There is a cut off valve located on your property at the meter unit and may resemble a stove knob. HPUD cannot guarantee this valve will work properly when this valve is in the off position. For this and other reasons, a second cutoff is strongly recommended by HPUD. The faster you can cut the water off, the less water that will enter your home. Being able to cut the water off quickly can save money and give you peace of mind.