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Service Connections/Disconnections
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To connect water and wastewater service at your residence or business, or to disconnect existing service with us, call our main office at 865-922-7547 during normal business hours. Be sure to allow at least one business day of notice to complete your request.
Homeowners
To establish service, you will need to provide a proof of purchase, such as a warranty deed or sales contract. We charge a service/transaction fee for all connecting customers.
Renters
Renting customers will need to provide proof of a lease agreement with the property owner, and a deposit which varies depending on the type of service you require.
Application for New Service
To download an application for new service, please click here
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For a more comprehensive and detailed view of these fees and/or services, please click here to get the full document.
Establishing New Service
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Application Fee
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Deposit
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Owner's (with proof of purchase)
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$25
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none
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Tenant's (Water Only)
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$25
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$65
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Tenant's (Waste Water Only)
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$25 |
$65
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| Tenant's (Water & Waste Water) |
$25 |
$85 |
| Returned Check Fee |
$30 |
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Initial Sewer Inspection Fee
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$30
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** All deposits will be applied to the final bill. Any monies left over will be refunded to the customer.
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| Backflow Preventer Testing Fees |
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Charge for an RP Device
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$45 /yr
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| Charge for a Double Check Device |
$45 /6 mos |
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Charge for Return Trips
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$40 |
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| Grease Trap & Interceptor Inspection Fees |
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| Charge for Inspection |
$30 |
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| Charge for Return Trips |
$15 |
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Dye Test Fee (per test)
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$50 |
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Charge for installation of spigot with meter set
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$25 |
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