Water Operations

Water Facts - Our District   

  • The District’s water distribution service are covers approximately 100 square miles and serves approximately 28,000 customer accounts.
  • The Hallsdale-Powell Utility District maintains 550 miles of water distribution pipe.
  • Combined treatment capacity from all 3 Hallsdale-Powell water treatment facilities treats and average of 13 MGD (million gallons day).
  • The District’s 24 water storage tanks have the capacity to hold almost 10 million gallons of water.
  • The 1654 fire hydrants are maintained by District employees in attempt to meet demands placed on the system during a catastrophe.
  • The challenging East Tennessee terrain requires 10 separate pressure zones to supply water to the HPUD service area. There are 36 water booster stations that assist to elevate the water to the necessary pressure level.

After Hours Info

For your convenience, HPUD offers 24 hour response for interruptions in water and wastewater services. Please report your concerns to our courteous staff.
1-865-922-7547

Tennessee One Call

TN One Call is a system established to assist with the protection of underground utilities by providing an advance notification service. Those interested in moving earth can elect to contact TN One Call. (learn more) 1-800-351-1111

Alerts

We want you to know about any alerts we may have. This is the place to find information quickly. (Click here for alerts)