× 24 HOUR RESPONSE LINE: For your convenience, HPUD offers 24 hour response for interruptions in water and wastewater services. Please report your concerns to our courteous staff. Please call 865-922-7547.
Business Hours
Monday – Friday: 8 a.m. to 4 p.m.
Customer Service: (865) 922-7547
Fax Line: (865) 922-8428
Holiday Schedule
Our offices will be closed during the following holidays. During these times, please call (865) 922-7547 for 24-hour assistance or login to your account to get up-to-date account information and payment options.
| 01/01/2018 | New Years Day | |
| 02/19/18 | President’s Day | |
| 03/30/18 | Good Friday | |
| 05/28/18 | Memorial Day | |
| 07/04/18 | Fourth of July | |
| 09/03/18 | Labor Day | |
| 11/22 -11/23/18 | Thanksgiving | |
| 12/24 – 12/25/18 | Christmas |