× 24 HOUR RESPONSE LINE: For your convenience, HPUD offers 24 hour response for interruptions in water and wastewater services. Please report your concerns to our courteous staff. Please call 865-922-7547.
Business Hours
Monday – Friday: 8 a.m. to 4 p.m.
Customer Service: (865) 922-7547
Fax Line: (865) 922-8428
Holiday Schedule
Our offices will be closed during the following holidays. During these times, please call (865) 922-7547 for 24-hour assistance or login to your account to get up-to-date account information and payment options.
| 1/01/2019 | New Years Day | |
| 2/18/2019 | President’s Day | |
| 4/19/2019 | Good Friday | |
| 5/27/2019 | Memorial Day | |
| 7/04/2019 | Fourth of July | |
| 9/02/2019 | Labor Day | |
| 11/28 & 29/2019 | Thanksgiving | |
| 12/24 & 25/2019 | Christmas |