Customer Service

Hallsdale-Powell Utility District Office Building

Our customer service representatives are available to assist you Monday through Friday, 8:00am to 5:00pm except major holidays (view the holiday calendar).

Email Us: [email protected]
Call Us: (865) 922-7547
Fax Us: (865) 922-1911
Visit Us: 3745 Cunningham Road, Knoxville, TN 37918 (Google Maps)

For Non-English speaking customers, we offer interpreter services. Please visit us at: 3745 Cunningham Road, Knoxville, TN 37918.

24-HOUR EMERGENCY SERVICE Call (865)922-7547 for water or sewer emergencies.
Note: Do not send potential emergencies by email.