New Service

Service Connections or Disconnections

To connect water and wastewater service at your residence or business, or to disconnect existing service with us, call our main office at 865-922-7547 during normal business hours. Be sure to allow at least one business day of notice to complete your request.


To establish service, you will need to provide a proof of purchase, such as a warranty deed or sales contract. We charge a service/transaction fee for all connecting customers.

Download Application for New Service


Renting customers will need to provide proof of a lease agreement with the property owner, and a deposit which varies depending on the type of service you require.

Download Application for New Service

Establishing New Service

Application Fee


Owner (with proof of purchase) $25 $0
Tenant (Water only) $25 $65
Tenant (Wastewater only) $25 $65
Tenant (Water and Wastewater) $25 $100
Returned Check Fee $30
 Initial Sewer Inspection Fee $30
* All deposits will be applied to the final bill. Any monies left over will be refunded to the customer.  

Backflow Preventer Testing Fees

Charge for RP Device $45/yr
Charge for a Double Check Device $45/6 mos
Charge for return Trips $40

Grease Trap & Interceptor Inspection Fees

Charge for Inspection $30
Charge for Return Trips $15
Dye Test Fee (per test) $50
Charge for Installation of Spigot with Meter Set $25

Have questions about other fees or services?

Download our detailed fee/service schedule.