IMPORTANT: We will be installing an update on our payment system today, March 16, 2021 from 5:00 p.m. - 8:00 p.m. Customers will not be able to make a payment until update is complete. Thank you for your patience.
HPUD Calendar

Upcoming Events

Our next Board Meeting will take place on May 10th at 1:30 pm in the Large Conference Room.

Check out our Facebook page


COVID-19 Helpline

Have you been affected by COVID-19? The COVID-19  helpline provides free assistance to individuals affected by the pandemic in East Tennessee.

Call (855)661-9191

The helpline is answered 8 a.m. – 5 p.m., Monday through Friday.

ACT Now Program

HPUD has established the ACT Now program to respond to a mandated Consent Order from the Tennessee Department of Environment & Conser­vation (TDEC) and the Environmental Protection Agency (EPA). The Consent Order requires HPUD to undertake a program over the next ten year to reduce Sanitary Sewer Overflows (SSOs).

Information for Customers Concerning COVID-19

Please take a moment to review our list of payment methods here. We Hope that you and your family are staying safe and healthy during this time.