STAY CONNECTED
This week, we are celebrating the customer service team that helps our customers every day! Whether answering billing questions, helping someone start service, or connecting a customer with the right team, our representatives bring knowledge and care to every conversation. They also help our field and plant teams stay informed about what customers are experiencing.
Thank you to our Customer Service team for the work you do and the kindness you show our community. We appreciate you! #customerservicerepresentativeappreciationweek #CommittedToExcellence #HPUDBillAtWork
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Protecting our source water starts long before it reaches a treatment plant.
Rain can carry litter, oil, fertilizer, and other materials from streets and yards into nearby streams and waterways. Small choices at home can help protect the water we all share:
💧 Pick up litter and
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Source Water Protection Week
This week, we are celebrating the customer service team that helps our customers every day! Whether answering billing questions, helping someone start service, or connecting a customer with the right team, our representatives bring knowledge and care to every conversation. They also help our field and plant teams stay informed about what customers are experiencing.
Thank you to our Customer Service team for the work you do and the kindness you show our community. We appreciate you! #CustomerServiceRepresentativeAppreciationWeek #CommittedToExcellence #HPUDBillAtWork
Protecting our source water starts long before it reaches a treatment plant.
Rain can carry litter, oil, fertilizer, and other materials from streets and yards into nearby streams and waterways. Small choices at home can help protect the water we all share:
💧 Pick up litter and pet waste.
💧 Use lawn chemicals only as directed.
💧 Never pour oil, paint, or chemicals into a storm drain.
💧 Help keep local streams clean.
During Source Water Protection Week, let’s remember that caring for our waterways is a community effort. Every action makes a difference.
Yard restoration after a water line break takes a few steps.
When repairing a water line, our crew works to keep the disturbed area as small as possible. After the repair, they backfill the excavation, but the soil needs time to settle before grass seed is sown. Seeding too soon could leave a dip in the yard as the soil settles.
We know a torn-up yard is frustrating, and we appreciate your patience as we work to restore the area properly. #HPUDBillAtWork #CommittedToExcellence
We all live in a watershed and share responsibility in protecting it. Everything that happens on the land, can affect nearby waterways. Properly disposing of waste, limiting fertilizer use, and preventing litter are simple ways we can help protect our source water. During Source Water Protection Week, we encourage everyone to consider how everyday choices can help safeguard this essential resource for today and future generations.
ActNow
Alliance for a Cleaner Tomorrow, ACT Now, is our ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
Water for Tomorrow
Raising awareness about our water and the critical infrastructure that brings it to and from our homes and businesses every day.