Built for Reliability. Ready When It Mattered Most.
When the Norris Water Treatment Plant came online in 2007, it was built with one goal in mind: to strengthen the reliability of HPUD`s water system for generations to come.
A second water treatment plant provides more than additional water production. It provides flexibility, redundancy, and resilience allowing us to continue serving our community when one facility is operating under challenging conditions, undergoing maintenance, or responding to unexpected events.
That long-term investment proved invaluable during the recent source water challenges involving elevated manganese and algae as the Norris Water Treatment Plant became a critical part of our response. It provided essential treatment capacity that allowed our operators greater flexibility in managing changing source water conditions while continuing to produce the water our community depends on. #CommittedToExcellence #HPUDBillAtWork ...

Back to School!
We hope you had a wonderful summer and are feeling refreshed, recharged, and ready for an exciting new school year!
As you head back to the classroom, remember that every new school year brings new opportunities to learn, grow, and discover what you`re capable of achieving. Wishing you a successful, safe, and rewarding year ahead! ...

August is National Water Quality Month, a time to recognize the people, science, and technology that help ensure safe, reliable drinking water reaches your home every day.
At HPUD, our laboratory professionals analyze water samples throughout the treatment process and distribution system to help verify treatment performance, monitor changing source water conditions, and support compliance with state and federal drinking water regulations. The information they provide helps operators make informed decisions every day. While much of this work happens behind the scenes, it is an essential part of protecting public health and providing the dependable service our customers count on every day. #CommittedToExcellence #HPUDBillAtWork ...

A new school year means new opportunities to inspire, encourage, and make a lasting difference. Thank you to all of our teachers and school staff for the dedication, patience, and passion you bring to the classroom each day.
We wish you a safe, successful, and rewarding school year. Happy Back-to-School from all of us at HPUD! ...