STAY CONNECTED
Before Your Morning Coffee, We've Already Been Hard at Work.
Our water treatment plants operate around the clock, operators continuously monitor treatment processes, laboratory staff analyze water quality, and storage tanks refill to prepare for the next day's demand.
Reliable drinking water doesn't happen by chance—it's the result of dedicated people and a system that's working 24 hours a day, 365 days a year.
That's the work happening behind the scenes so safe, reliable water is there when you turn on the tap.
1 CommentsComment on Facebook
Know What's Below Before You Dig!
Whether you're planting a tree, installing a fence, building a deck, or putting in a new mailbox, taking one simple step before you dig can help prevent damaged utility lines, service interruptions, costly repairs, and serious injuries.
Call 811
Youtube
Source Water Protection Week
Before Your Morning Coffee, We`ve Already Been Hard at Work.
Our water treatment plants operate around the clock, operators continuously monitor treatment processes, laboratory staff analyze water quality, and storage tanks refill to prepare for the next day`s demand.
Reliable drinking water doesn`t happen by chance—it`s the result of dedicated people and a system that`s working 24 hours a day, 365 days a year.
That`s the work happening behind the scenes so safe, reliable water is there when you turn on the tap.
Know What`s Below Before You Dig!
Whether you`re planting a tree, installing a fence, building a deck, or putting in a new mailbox, taking one simple step before you dig can help prevent damaged utility lines, service interruptions, costly repairs, and serious injuries.
Call 811 or submit a locate request online at Tennessee 811 at least three working days before you dig. It`s free, it`s required by Tennessee law, and it allows utility companies to mark the approximate location of their underground lines before your project begins.
A few minutes of planning today can help protect your property, your neighbors, and the critical infrastructure that serves our community.
Check out the Summer Newsletter for updates on projects and other HPUD information.
https://hpud.org/wp-content/uploads/2026/07/2026-HPUD-Summer-Newsletter.pdf
Norris Water Treatment Disinfection Improvement Project
Disinfection is one of the most important steps in the water treatment process. As treatment technology continues to evolve, we routinely evaluate our systems to ensure we are using the most reliable and efficient methods to consistently deliver high-quality drinking water.
Replacing the original salt-based chlorine generation system with a sodium hypochlorite system provides several benefits, including more enhanced treatment process control, consistent disinfection, simplified operations, reduced equipment maintenance, and improved operational efficiency.
While these upgrades happen behind the scenes, they play an important role in maintaining a dependable treatment process and providing safe, reliable drinking water every day. #HPUDBillAtWork #CommittedToExcellence
ActNow
Alliance for a Cleaner Tomorrow, ACT Now, is our ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
Water for Tomorrow
Raising awareness about our water and the critical infrastructure that brings it to and from our homes and businesses every day.