Strategic Improvements – Powerful Results
Following a state review in 2020 that identified approximately 40 percent unaccounted-for water loss, District staff and management have worked diligently to reduce that figure to 30 percent under the state formula. After accounting for flushed water used for water quality, fire protection, and other authorized purposes, the actual unaccounted-for water loss is approximately 26 percent. #CommittedToExcellence #HPUDBillAtWork ...

Turning Aging Infrastructure into Reliable Service
The District has invested heavily in addressing more than 50 years of aging infrastructure that went largely neglected until the early 2000s. State requirements mandated these improvements due to system leakage, undersized water plants, and undersized water pipes. The District has financed these necessary upgrades over the past 25 years to meet current regulatory standards. #CommittedToExcellence #HPUDBillAtWork ...

💡 Tech Tuesday
Membrane filtration plays a critical role in our water treatment process.
These high-tech barriers remove microscopic contaminants, helping ensure consistent water quality and reliability in every season.
It’s one more way technology and teamwork come together to protect public health. #CommittedToExcellence #HPUDBillAtWork ...

❄️ Cold Weather Ahead — We’re Ready ❄️
As inclement weather moves into the area, our crews are on call 24/7 to respond to emergencies. While we’re prepared behind the scenes, there are a few steps customers can take now to protect their homes during freezing temperatures:
✔️ Insulate exposed pipes and outdoor faucets
✔️ Disconnect and drain hoses
✔️ Let indoor faucets drip slightly during extreme cold
✔️ Keep cabinet doors on exterior walls open to allow warm air around plumbing
If you experience a service outage, contact us right away. We’re here to keep essential services flowing—no matter what the weather. #CommittedToExcellence #HPUDBillAtWork ...