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We are experiencing a higher level of naturally occurring inorganic material in our source water due to seasonal water temperatures and reservoir conditions. While this occurrence temporarily impacts the aesthetic color of the water, it does not pose any health risk to our customers. Our water continues to meet all applicable drinking water quality standards and remains safe for everyday use, including drinking, cooking, and bathing.
To resolve the issue, we have modified the treatment process and will continue to flush the discolored water out of the distribution system.
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For more than 72 years, Hallsdale-Powell Utility District has remained committed to providing safe, reliable drinking water to the communities we serve. Our annual Water Quality Report reflects that commitment by sharing detailed information about your drinking water — from where
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Source Water Protection Week
For more than 72 years, Hallsdale-Powell Utility District has remained committed to providing safe, reliable drinking water to the communities we serve. Our annual Water Quality Report reflects that commitment by sharing detailed information about your drinking water — from where it comes from to how it is treated and tested to meet strict quality standards.
The report also includes helpful information about protecting our shared water source and how you can get involved.
Clean water starts with strong stewardship, careful monitoring, and a commitment to excellence. #CommittedToExcellence #HPUDBillAtWork
https://hpud.org/wp-content/uploads/2026/06/2025_CCR_TDEC_update.pdf
As part of the I-75 Interchange at State Route 131Project, HPUD crews and contractors will be completing a 20-inch waterline relocation and tie-in this evening - Wednesday, June 3rd.
This work is being performed at night to minimize the potential impact on customers and the community. We do not expect any interruptions or complications currently; however, if you do experience an issue, please call us at (865)922-7547.
Buying or Selling? Moving Soon?
Starting or stopping your water service with HPUD is quick and easy!
Whether you’re new to the area, moving to another home within our service area, or preparing to sell your property, we’re here to help make the transition smooth and stress-free.
From setting up new service to disconnecting existing service, our team is ready to assist every step of the way.
Start or stop your service online here:
hpud.org/start-stop-service
Reliable service. Simple process. Local support you can count on. #CommittedToExcellence
Not all water leaks are visible on the surface. That’s why HPUD uses acoustical leak detection technology to help locate hidden water line leaks and breaks throughout the system.
Using specialized equipment, crews can “listen” for the sound vibrations created by water escaping underground pipes. This technology helps pinpoint leaks more accurately- even before major water loss or surface damage occurs. By finding leaks faster, we can reduce water loss, minimize service interruptions, limit unnecessary digging, and improve system efficiency and reliability.
It’s one more way we’re investing in proactive infrastructure maintenance to better serve our community. #CommittedToExcellence #HPUDBillAtWork
ActNow
Alliance for a Cleaner Tomorrow, ACT Now, is our ten-year program to improve the condition of the wastewater collection system assets and ultimately improve water quality.
Water for Tomorrow
Raising awareness about our water and the critical infrastructure that brings it to and from our homes and businesses every day.