To connect water and wastewater service at your residence or business, or to disconnect existing service with us, call our main office at 865-922-7547 during normal business hours. Be sure to allow at least one business day of notice to complete your request.
To establish service, you will need to provide a proof of purchase, such as a warranty deed or sales contract. We charge a service/transaction fee for all connecting customers.
Renting customers will need to provide proof of a lease agreement with the property owner, and a deposit which varies depending on the type of service you require.
|Establishing New Service||Application Fee||Deposit|
|Owner (with proof of purchase)||$25||$0|
|Tenant (Water only)||$25||$65|
|Tenant (Wastewater only)||$25||$65|
|Tenant (Water and Wastewater)||$25||$100|
|Returned Check Fee||$30|
|Initial Sewer Inspection Fee||$30|
* All deposits will be applied to the final bill. Any monies left over will be refunded to the customer.
|Backflow Preventer Testing Fees|
|Charge for RP Device||$45/yr|
|Charge for a Double Check Device||$45/6 mos|
|Charge for Return Trips||$40|
|Grease Trap & Interceptor Inspection Fees|
|Charge for Inspection||$30|
|Charge for Return Trips||$15|
|Dye Test Fee (per test)||$50|
|Charge for Installation of Spigot with Meter Set||$25|