Report an Outage

Request a Service Call

8 a.m. to 4 p.m. Monday – Friday
Customer Service: (865) 922-7547
Fax Line: (865) 922-8428

For your convenience, HPUD offers 24 hour response for interruptions in water and wastewater services. Please report your concerns to our courteous staff. Please call (865) 922-7547.

See our holiday schedule

Information for Customers Concerning COVID-19

Please take a moment to review our list of payment methods here. We Hope that you and your family are staying safe and healthy during this time.