Report An Outage
To Request a Service Call:
Our customer service representatives are available to assist you Monday through Friday, 8:00am to 5:00pm (except major holidays). Call us at (865) 922-7547.
After Hours:
HPUD offers 24 hour response for interruptions in water and wastewater services. To report an outage after 5:00 p.m. Monday through Friday or on the weekend, please call (865) 922-7547.