According to the Environmental Protection Agency (EPA), 10% of homes have leaks that waste more than 90 gallons of water a day. Toilets account for approximately 30% of a home’s indoor water consumption and they are often the main source of household leaks. Here are some tips for detecting water leaks and solving toilet leak issues.
Click here to learn how to read your meter, how to use your meter to detect an issue, and how to understand your billing statement.
Click here for tips on how to control water usage when irrigating your lawn.
Cold weather can wreak havoc on pipes. Repairing pipes and paying for the water that has leaked can be quite costly.
Providing safe drinking water to our customers is our highest priority and we follow strict standards to ensure that the public drinking water is safe. Our customers also have a responsibility to help keep the public water supply safe whenever there is an actual or potential hazard for a cross connection.
Cross connections are connections between drinking water and other water or fluids of unknown quality. A backflow preventer may be required if the potential for a cross-connection exists.
Where can I find possible cross connections?
Backflow is the undesirable reversal of flow in a water line that is caused either by backpressure or backsiphonage. Backpressure can occur when downstream pressure is higher than the upstream or supply pressure. Backsiphonage can occur when negative pressure or a vacuum is created.
Backflow preventers are designed and installed to prevent the flow of water backwards through a pipe. These devices protect your public utility drinking water system from back flow created by back siphonage and back pressure.
Installation—approved backflow prevention assemblies shall be installed by licensed plumbers and contractors. Testing and Inspection—only a person who is a certified tester registered with TDEC can inspect and/or test backflow preventions assemblies.
For reduced pressure (RP) devices, they are test annually. For double-check devices, they are tested twice a year. Tennessee Code Annotated 68-221-701-720 requires that all Utility Districts ensure all backflow preventers are in proper working order and are tested annually by certified personnel.
If your water use introduces the potential for a cross-connection, you must:
For more information on the importance of backflow preventers and cross-connection control, watch this video from the American Backflow Prevention Association.